Compliments and complaints

  • How to give us your feedback

    We welcome your complaints, compliments or any feedback that will help us improve our services. We are committed to effectively handling complaints in a timely and professional manner.

  • Our complaints management policy

    We are committed to effective complaints management and will deal with all complaints against our actions, decisions or officers’ conduct in a responsive, confidential and fair manner.

  • Public interest disclosures

    A public interest disclosure is a disclosure about wrongdoing in the public sector that serves the public interest.

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Cultural acknowledgement

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.

Our human rights commitment

We will respect, protect and promote human rights within our decision-making and actions.