Compliments and complaints

  • How to give us your feedback

    We welcome your complaints, compliments or any feedback that will help us improve our services. We are committed to effectively handling complaints in a timely and professional manner.

  • Our complaints management policy

    We are committed to effective complaints management and will deal with all complaints against our actions, decisions or officers’ conduct in a responsive, confidential and fair manner.

  • Public interest disclosures

    A public interest disclosure is a disclosure about wrongdoing in the public sector that serves the public interest.

  • Fraud and Corruption Incident Reporting

    The department has a zero tolerance for any act of fraud or corruption and is committed to taking all reasonable steps to actively discourage and prevent fraud and corrupt conduct.

Last reviewed:
04 February 2025
Last modified:
04 February 2025
Creative Commons Attribution 4.0 International (CC BY 4.0) licence This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence