The Department of Women, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism (the department) is committed to respecting and protecting the privacy rights of our clients, employees and members of the public.
We protect your personal information by upholding Queensland’s privacy laws, resolving privacy complaints and investigating suspected data breaches.
The department has developed information privacy policies and procedures in line with the Information Privacy Act 2009 (Qld) (IP Act) and the Queensland Privacy Principles (QPPs).
The purpose of each of the department’s information privacy policy documents is as follows.
The full information privacy policies and procedures have been provided in the links above, with a summary version provided in the remainder of the website.
Personal information: is information or an opinion about an identified individual or an individual who is reasonably identifiable.
Sensitive information: is a specific category of personal information and includes, but is not limited to, information or an opinion about your:
We may collect personal information about you where it is reasonably necessary, or directly related to, our functions and activities.
We may collect information about you:
The types of personal information we may collect includes your:
We collect personal information through a range of channels. These include paper forms, written or computer records of telephone inquiries, and camera surveillance in government buildings for security and safety purposes.
We use cookies and web measurement tools to collect anonymous statistical data on website visits, including browser type, pages accessed, and IP addresses. This information is used for system improvements, not for identifying individuals. Email traffic may be monitored for troubleshooting, but personal details are not shared or added to mailing lists without consent, unless required by law.
You will be advised if we are collecting your personal information and, in some situations, you can remain anonymous or use a pseudonym.
We may disclose your personal information to Australian, state and territory government agencies, and third parties, where the disclosure is required or authorised by law.
We take reasonable steps to protect your personal information against misuse, interference and loss, and from unauthorised access, modification and disclosure.
When your personal information is no longer required, we destroy or archive the information in a secure manner.
If you choose to share your personal information via social media platforms, such as Meta (Facebook, Instagram) or LinkedIn, you do so voluntarily and with your consent. Please note that any personal information shared in this manner may be disclosed to, and stored in, the countries where these platforms operate or maintain their servers, subject to the privacy policies and practices of the respective platforms.
This is a Queensland Government website. Email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2023, and other relevant regulations.
The QPPs apply to emails, especially those sent to or from Queensland Government agencies. These principles govern how personal information, including email addresses and content, is collected, used, and disclosed.
Your name and address details will not be added to a mailing list and we will not disclose those details to third parties without your consent unless required by law. Our internet service provider or information technology staff may monitor email traffic for system trouble shooting and maintenance purposes only.
We use cookies to collect anonymous statistical information, including:
We do not identify users or any browser activity outside this website, except in the unlikely event of an investigation, where a law enforcement agency may have a warrant to inspect activity logs.
Transactional services available from this site may use cookies to track business processes. Please read the particular service's privacy and security statement before beginning a transaction.
We use analytics tools on our website to gather anonymous information about visitor trends and behaviour. When you visit our web pages, your browser automatically sends anonymous information to these analytics tools. Some examples of the information include the web address of the page that you're visiting, IP address, demographic information, and mouse movement. These behaviours are tracked using cookies that can be disabled in your browser settings.
This data is used to analyse the performance of our site and enhance your experience with continual improvements to our content.
Certain parts of this website are designed to transmit information securely across the internet. However, secure transmission may not always be feasible in every instance. We acknowledge that transmitting information over the internet carries inherent risks.
Where personal information cannot be transmitted securely, we will notify you to ensure you are aware of the potential risks and can make informed decisions about sharing your information.
We use Microsoft services for certain functions. We are not responsible for the privacy, security practices, or content of Microsoft’s websites or platforms.
Microsoft may collect, use, and disclose your personal information in ways that differ from the Queensland Government. Please refer to the Microsoft Privacy Statement for more information.
Microsoft is subject to both Australian and overseas laws, which may, in limited circumstances, require the disclosure of your information to government authorities both within Australia and internationally.
Where this site contains links to other Queensland Government agencies’ websites, the privacy or security terms set out there will apply to the material on the websites.
Where this site contains links to non-Queensland Government websites, the Queensland Government is not responsible for the privacy or security practices or the content of any such websites.
You have the right to ask:
If you ask, we will give you access to your personal information and take reasonable steps to correct any information that is inaccurate, incomplete, out-of-date or misleading. Amendments are made by adding a notation to the document.
For inquiries regarding access to your personal information, please refer to the relevant contact information on the Department of Families, Seniors, Disability Services and Child Safety website.
We may refuse your request to access or amend your personal information, but you will be provided with a reason for our decision and in the case of an amendment, we will place a note with your personal information indicating that you have disputed its accuracy.
A privacy complaint may relate to the collection, management, use, disclosure or overseas transfer of your personal information.
If you want to make a privacy complaint, it must be made in writing. If you believe that we have not handled your information appropriately, please complete the Privacy Complaint Form (DOCX, 89 KB), and let us know about your concerns. Once you have completed the form, please email it to us or send by post:
Manager, Governance, Planning and Reporting
Department of Women, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism
GPO Box 806
BRISBANE QLD 4001
A data breach occurs where personal information is accessed or disclosed without authorisation.
A data breach may be on purpose or by accident. Examples of data breaches include:
A data breach is ‘eligible’ if it is likely to result in serious harm to any of the individuals to whom the information relates.
The Mandatory Notification of Data Breach (MNDB) scheme requires regulated government agencies to notify particular individuals and the Commissioner about 'eligible data breaches'.
There is no single way of responding to a data breach. Data breaches must be dealt with on a case-by-case basis, and this involves undertaking an assessment of the risks and using the risk assessment to decide the appropriate action to take.
If you have any questions about our privacy and security practices, please email us at privacy@dsdsatsip.qld.gov.au.
Last reviewed:11 July 2025
Last modified:11 July 2025
This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence
We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.
We will respect, protect and promote human rights within our decision-making and actions.
